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2.6 Based on 19 reviews
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  • Customers like
    • Fast delivery 4
    • Ease of purchase 3
    • Pricing 2
  • Customers don't like
    • Unfair refund policies 6
    • Information about size 2
    • Sucks 1
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This is not right they should have never banged my account if the parts are unavailable , This has been going on for a long time because my buddy I talked too .He told me about this practice that they due . And all I did is ask him about the company and he told me what was going to happen and sure enough it did . There is a lot of crooked people in this world . I don't know why AMA is indorsing these *** . SO now I don't know how I'm going to... Read more

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This company is awful. There punk smart @$$ customer service representative tim made sure I will never shop there again. Read more

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I had order two GoPro 4 silver for birthdays gifts on their website. After 3 days they send me a email said the have been notified by the manufacturer that the item have been discontinued and are no longer available. This is the heatest item on market. What a joke. Read more

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On 7/5/16, I ordered several items, one being Acerbis Trifit hand guards for 2 of my dirt bikes. When the packaging arrived, I tried to mount them but the bar inserts would not fit the bikes. I called support and spoke to Drew for some assistance on 7/16. He did not know how to help me as he was not familiar with the hand guards and did not have any that he could physically look at. I suggested I could do a video chat or take some pics and shoot... Read more

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Long lead times on parts. Everything says "on order" weeks after placing order. Wont use ever again Read more

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Bike Bandit - Review in Equipment category from Dyer, Indiana
1 of 4

DO NOT DO BUSINESS WITH THIS FOLKS. Price might be cheap. Takes too long to ship almost 2 weeks. I ordered 3 air filters for my 2006 Yamaha Majesty only 1 actual fit and the 2 I have to alter. I did not return because they will charge me to return and according to the customer service they could not guarantee if they would accept returns or give me credit. I would go somewhere. This are the parts that did'nt fit see pics. As you can see. You... Read more

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Stay away from Bike Bandit! I ordered an atv helmet and went by their sizing guide. The sizing guide said I needed an xl. The helmet was $72 plus shipping. I received the helmet pretty quick but it wouldn't fit. Turns out I needed the next size up. I chat with customer service and ask if I could just ship it back and switch it for the xxl because I wanted to go riding the following weekend. They said no, because the helmet I ordered was now a... Read more

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When my son and I were racing moto-x I routinely purchased from Bike Bandit without any problems. First of all everyone has a minimum shipping, usually it's free over $99-100, but a $1.00 part will cost as much as a $90 part to ship from most online dealers. The one time I had an issue was when I bought a close-out helmet which had discoloration on the trim on the bottom of it. I called customer service and they refunded me 50% of the cost of... Read more

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Ordered a set of standard highway bars made by MC Enterprise through Bikebandit. They claimed the product I ordered was/is "In-Stock". I paid the additional money for faster shipping. The order was submitted 29 April 2016, and as of today 5 May 2016, the part hasn't even been shipped yet. Contacted a representative and he assured me that product would be shipped NLT Tuesday. However, I don't understand how or why it would take a company 5... Read more

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Never had a problem with BikeBandit. Parts have always arrived correct and within 7 to 10 days, most within 3 days. On 2 occasions, I ordered parts in the morning and received them the afternoon of the next day, always using regular ground shipping, one time receiving the part before receiving the email shipping confirmation. I have found if a person needs parts on an immediate basis, it would be wise to cultivate very good relationships with... Read more

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