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I ordered a Genuine Innovations Monster Air Chuck kit, which was pictured on their site. They send me a different kit which is nothing like the kit I ordered. I went back & fourth on live chat about a ups return label, and no re stocking fee since it was their mistake....
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#1117485
purchased an oem honda shadow aero front fender from bikebandit.com situations changed I did not need the part. Without ever opening the box return number was gotten and part returned via fed ex at a cost of 85 dollars return shipping. I recieve notification that the...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,You stated that you ordered the wrong parts when you were returning the item. When the box came in, the side was cut open with what looks like a box cut...

1.0
I didn't like
  • Dishonest practices
#1100645
Life is too short and there are too many other options to deal with Bike Bandit Customer Service. They lie about when your order will ship, they ignore questions and special requests. Example, I had a $400 order that hadn't shipped after 2 weeks. By then I was afraid...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,We're disappointed that we did not meet your expectations. Since our shipping process is automated and some items ship directly from the suppliers, we a...

#1073277

Ch3001 K01 Review

Bike Bandit
#976165
1.0
Details
Advertised price match but it fails advertising because thay will not no matter if you email the lesser prices a totally not helpful service
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Diversity of Products or Services
Turnaround Time

Motorcycle Part Review

Bike Bandit
#968265
3.0
Details
5 days after placing my order for fork seals (8 bucks for shipping ) received notification that my order is going to be shipped. Think twice about the next time I order from these guys. Previous orders totaled 275 bucks plus. I will not forget this.
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Customer service
Diversity of Products or Services
Price Affordability
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Value for money
Website

Bike Bandit Customer Care Review

Bike Bandit
#937054
1.0
Details
They actually charged me over 600 dollars in parts I ordered, banged my account, and basically cancelled my order and Icant even seem to get in concact with costumer service! I just got robbed literally of my hard earned money by these guys!
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
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Bike Bandit Shipping Service Review

Bike Bandit
#928104
1.9
Details
They suck. Ordered parts and they requested a signature. First time for that. They sent a partial order instead of waiting for all the parts to arrive and sending them all at once. I never requested a signature and the fact that they did screwed up the project so that it wouldn't be done on time. Wouldn't recommend ever using bike bandit as they have NO consideration for their customers.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Value for money
Website
Way to expensive, charge way to much for shipping, Takes 6 to 8 days to arrive at home. Dealer would have been cheaper and faster. They wouldn't match internet prices. Use part shark instead! Why do i need to write 100 words. This is very frustrating I don't want to...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Sorry you feel our prices and shipping is too expensive. Our OEM prices are right in line with the major power-sport dealers. Shipping is free for orders over $99.00. Shipping...

2.1
#1070995
On March 2, I placed an order for a little over 1000$ worth of parts for my bike. After reading the reviews here, I made sure to check the shipping times and policies as I ordered each part. I understood that they wanted to group the shipment to ship as one and that...
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1.8
I didn't like
  • Incompetence
  • Refusing to be accountable
  • Dishonest practices
#1020350
Wish I had read others reviews. As other indicated stated shipping not accurate. parts not in stock and are being 'cross-shipped' and supposedly was notified of this once order was placed within browser, yet there is no such information within the order confirmation...
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1.3
I liked
  • Idea of getting part i needed in 3-4 days
I didn't like
  • Finding out it will actually take around 12 days
#994131
First of all do not lie to customers with your "ships on 2 to 3 days".Most of the stuff is just resale from other providers specially oem parts.Actually some of us are really expecting that 2 to 3 days to ship to be true to get our machines back on the...
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2.1
#965721
I have a motor cycle need two new tires for a trip not one at a time as I recived them much to late for trip without free *** funnel I was susposed to recive. I guess I will have to call goggle they backed the site. A notice on delivery date, would have helped. A...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,Can you please reach out to our customer support manager so we can look into your order.We do email you letting you know if an item will be partial ship...

Irondale, Alabama
#948879
Ordered parts for my atv. I had to wait a week for them to ship. I paid 10 dollars shipping for a box that's one point at the most and they shipped it first class ( The dirt cheap slowest possible shipping there is that basically says FU customer satisfaction you wait...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

We do value your business and appreciate the feedback. Feel free to call in and ask to speak to a supervisor regarding your order.All items will have a fulfillment time-frame ...

I have purchased a jacket thinking it would be looking as it is. I was under the impression that i can return the Small jacket if dont like and they would return my money. Now they mention because it is a closeout item they cant return the money instead they will...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

We appreciate your business, and value your feedback.Most online retailers do not accept Closeouts back (Final Sale), but we offer store credit if returned within 60 days.You ...

1.3
I didn't like
  • Online reprsentative blew me off when i voiced my concerns
  • Whole experience
  • Poor customer service and product
#940139