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I ordered a Front Brake Rotor. BikeBandit shipped a Rear Brake Rotor. When I called, the rep Actually Said, with her lips, "We don't carry a Front Brake Rotor for your machine, so we sent you a Rear Brake Rotor." Huh? Someday I will need that rear rotor, but not...
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BikebanditCustomerService
BikebanditCustomerService
Bike Bandit Verified Representative

Hello James, We appreciate your business. We're a little confused, as we do not charge a restocking fee. We looked up your order and it shows a rear rotor was ordered, so we s...

Anonymous
William

Please continue to ride those motorcycles.There is currently a shortage of livers, kidneys, corneas, and bone marrow here.Many desperately ill and well deserving persons need ...

1.0
#1136673
I ordered a part from their detailed drawing and paid shipping. When I got the part it was not the part I wanted. I called and the sent me a return Emil with information. They want me to pay shipping to return it. The part was only 9.00 shipping was 8.50, and to return...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review.Can you please give us a call and ask to speak to a manager. We always would issue a return shipping label if we send you the wrong part. Please note, n...

1.3
#1117728
I ordered a Genuine Innovations Monster Air Chuck kit, which was pictured on their site. They send me a different kit which is nothing like the kit I ordered. I went back & fourth on live chat about a ups return label, and no re stocking fee since it was their mistake....
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Anonymous
harold williams

Bike Bandit contacted me and refunded the $10.95 shipping fee.

BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,We were glad to assist you on this. If you have any further questions please don't hesitate to reach out to us.

#1117485

Bike Bandit - Wrong Parts

Bike Bandit
#1140101
Sent wrong tank badge and insisted the badge on my bike was switched. I clearly showed them the correct badge, and they still wouldnt help me. Never again!!!
Comment
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Bike Bandit - Overcharged for purchase

Bike Bandit
#1133059
1.2
Details
Bought a chrome brake reservoir cover, for my motorcycle. They charged my acct twice. I also found the same item for $7.99, they charged me over 3 times that amount. I emailed about this, and they sent a reply, which was nothing but BS about why they are far more expensive. They named themselves the right name however, Bike Bandit, fits them to a T.
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website

Ch3001 K01 Review

Bike Bandit
#976165
1.0
Details
Advertised price match but it fails advertising because thay will not no matter if you email the lesser prices a totally not helpful service
Comment
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Diversity of Products or Services
Turnaround Time

Bike Bandit Shipping Service Review

Bike Bandit
#968265
3.0
Details
5 days after placing my order for fork seals (8 bucks for shipping ) received notification that my order is going to be shipped. Think twice about the next time I order from these guys. Previous orders totaled 275 bucks plus. I will not forget this.
Comment
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Customer service
Diversity of Products or Services
Price Affordability
Reliability
Turnaround Time
Value for money
Website
purchased an oem honda shadow aero front fender from bikebandit.com situations changed I did not need the part. Without ever opening the box return number was gotten and part returned via fed ex at a cost of 85 dollars return shipping. I recieve notification that the...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,You stated that you ordered the wrong parts when you were returning the item. When the box came in, the side was cut open with what looks like a box cut...

1.0
I didn't like
  • Dishonest practices
#1100645
Life is too short and there are too many other options to deal with Bike Bandit Customer Service. They lie about when your order will ship, they ignore questions and special requests. Example, I had a $400 order that hadn't shipped after 2 weeks. By then I was afraid...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,We're disappointed that we did not meet your expectations. Since our shipping process is automated and some items ship directly from the suppliers, we a...

#1073277
Way to expensive, charge way to much for shipping, Takes 6 to 8 days to arrive at home. Dealer would have been cheaper and faster. They wouldn't match internet prices. Use part shark instead! Why do i need to write 100 words. This is very frustrating I don't want to...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Sorry you feel our prices and shipping is too expensive. Our OEM prices are right in line with the major power-sport dealers. Shipping is free for orders over $99.00. Shipping...

2.1
#1070995
On March 2, I placed an order for a little over 1000$ worth of parts for my bike. After reading the reviews here, I made sure to check the shipping times and policies as I ordered each part. I understood that they wanted to group the shipment to ship as one and that...
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1.8
I didn't like
  • Incompetence
  • Refusing to be accountable
  • Dishonest practices
#1020350
Wish I had read others reviews. As other indicated stated shipping not accurate. parts not in stock and are being 'cross-shipped' and supposedly was notified of this once order was placed within browser, yet there is no such information within the order confirmation...
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1.3
I liked
  • Idea of getting part i needed in 3-4 days
I didn't like
  • Finding out it will actually take around 12 days
#994131
First of all do not lie to customers with your "ships on 2 to 3 days".Most of the stuff is just resale from other providers specially oem parts.Actually some of us are really expecting that 2 to 3 days to ship to be true to get our machines back on the...
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2.1
#965721
I have a motor cycle need two new tires for a trip not one at a time as I recived them much to late for trip without free *** funnel I was susposed to recive. I guess I will have to call goggle they backed the site. A notice on delivery date, would have helped. A...
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BikeBandit.com
BikeBandit.com
Bike Bandit Verified Representative

Thanks for your review,Can you please reach out to our customer support manager so we can look into your order.We do email you letting you know if an item will be partial ship...

Irondale, Alabama
#948879