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2.7 Based on 21 reviews
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  • Customers like
    • Fast delivery 4
    • Ease of purchase 3
    • Pricing 2
  • Customers don't like
    • Unfair refund policies 6
    • Information about size 2
    • Sucks 1
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They suck. Ordered parts and they requested a signature. First time for that. They sent a partial order instead of waiting for all the parts to arrive and sending them all at once. I never requested a signature and the fact that they did screwed up the project so that it wouldn't be done on time. Wouldn't recommend ever using bike bandit as they have NO consideration for their customers.

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I will never do business with bikebandit.com again thanks to their "policies" and their customer service reps. I ordered a cable through them for a customers bike as I thought I would have it much sooner than what local parts dealer told me. I was told by a rep that they offer EXPRESS service, and based on USPS, UPS, and FedEx, the EXPRESS option is overnight. Boy was I wrong. Package was shipped on Wednesday Sept 14. UPS says that it will... Read more

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S-L-O-W! There are far better options out there. If you're in a pinch and need parts fast, don't order from these guys. "In-stock* items taking 2-3 days to process is unacceptable. My last order took 5 weeks to be shipped and another 3 days to arrive. Prior to ordering I was told it would be 7-10 days on average for the stuff I needed. They flat out lied to me. You've been warned!

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This is not right they should have never banged my account if the parts are unavailable , This has been going on for a long time because my buddy I talked too .He told me about this practice that they due . And all I did is ask him about the company and he told me what was going to happen and sure enough it did . There is a lot of crooked people in this world . I don't know why AMA is indorsing these *** . SO now I don't know how I'm going to... Read more

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This company is awful. There punk smart @$$ customer service representative tim made sure I will never shop there again. Read more

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I had order two GoPro 4 silver for birthdays gifts on their website. After 3 days they send me a email said the have been notified by the manufacturer that the item have been discontinued and are no longer available. This is the heatest item on market. What a joke. Read more

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On 7/5/16, I ordered several items, one being Acerbis Trifit hand guards for 2 of my dirt bikes. When the packaging arrived, I tried to mount them but the bar inserts would not fit the bikes. I called support and spoke to Drew for some assistance on 7/16. He did not know how to help me as he was not familiar with the hand guards and did not have any that he could physically look at. I suggested I could do a video chat or take some pics and shoot... Read more

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Long lead times on parts. Everything says "on order" weeks after placing order. Wont use ever again Read more

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Bike Bandit - Review in Equipment category from Dyer, Indiana
1 of 4

DO NOT DO BUSINESS WITH THIS FOLKS. Price might be cheap. Takes too long to ship almost 2 weeks. I ordered 3 air filters for my 2006 Yamaha Majesty only 1 actual fit and the 2 I have to alter. I did not return because they will charge me to return and according to the customer service they could not guarantee if they would accept returns or give me credit. I would go somewhere. This are the parts that did'nt fit see pics. As you can see. You... Read more

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Stay away from Bike Bandit! I ordered an atv helmet and went by their sizing guide. The sizing guide said I needed an xl. The helmet was $72 plus shipping. I received the helmet pretty quick but it wouldn't fit. Turns out I needed the next size up. I chat with customer service and ask if I could just ship it back and switch it for the xxl because I wanted to go riding the following weekend. They said no, because the helmet I ordered was now a... Read more

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