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I placed a $500 order and after a week of not recieving it I call the one source customer center to find it was damaged by UPS. Bike Bandit would not have known of the damage without my call to check and clearly did not care.

I have been waiting 2 weeks and it is not scheduled to be delivered for another week. The one source said this is how they operate and still did not care about my displeasure.

These parts will be returned and I will not give them any future business. They are named correctly "BANDITS" and I have other names for them.

Product or Service Mentioned: Bike Bandit Customer Care.

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BikeBandit.com
San Diego, California, United States #608292
Bike Bandit Verified Representative

Hi Rick, I'm sorry to hear that you haven't had the best experience with us. If possible, can you please email your complaint and order number to community@bikebandit.com?

I would like to make sure that your order is being properly handled as well as look into what went wrong to ensure that it does not happen again to you or any of our other customers. We value you and your feedback and apologize once more for the inconvenience and frustration.

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