I ordered a part from their detailed drawing and paid shipping. When I got the part it was not the part I wanted.
I called and the sent me a return Emil with information. They want me to pay shipping to return it. The part was only 9.00 shipping was 8.50, and to return it another 8.50. I don't think so.
Most places would let you return it at their cost if they send the wrong part. I'll shop somewhere else for now on
Product or Service Mentioned: Bike Bandit Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.