Not resolved
Product or Service Quality

I ordered parts for my motorcycle from Bike Bandit and I had a problem with the brake pads. The front brake pads were perfect but the rear ones squeal really bad every time I apply the brakes.

I asked them if they could do something for me and a really nice lady called, her name was Maira, she said they do not warrant brake pads. They suggested that I sand the pad edges. I was a service manager for 30 years in the car business and I know that this will not correct the issue. The issue is that the material that they used in their construction is too hard.

I actually expected them to give me a different set of pads from another manufacture (which is what I would have done) but that was not suggested.

Very disappointed. I will not purchase from them again, EVER.

Reason of review: Bad quality.

Monetary Loss: $25.

Preferred solution: Full refund.

I didn't like: Poor customer service and product.

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Out of like 100 reviews, only 2 are satisfied customers. You'd think they would change their name with that bad of a reputation!

Kind of like Trump University!

Gastonia, North Carolina, United States #1177848

Were they Bike Bandit brand brake pads? Of course not.

Lake City, Florida, United States #1048063

I am the reviewer. Bike Bandit has corrected the situation by sending me another set of brake pads that should correct the issue.

Thanks Bike Bandit. Sorry but this site would not allow me to login.

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