Placed an order and after 8 days I had to call and ask why the items had not shipped yet. They said they had just recently gotten them in stock, and that "they don't keep parts in stock" and had to wait for them to come from the manufacturer. It said they were in stock...Read more
I place an order for Mikuni carb. parts, for a 2004 Suzuki GS500F. Was told parts where in stock and would be shipped in two days. No response from BikeBandit.com for 7 days, after I had to make contact. Asked about my parts order and was unable to get a answer, left...Read more
I didn't like
- Poor customer service and product
Bike Bandit - Wrong Parts
Sent wrong tank badge and insisted the badge on my bike was switched. I clearly showed them the correct badge, and they still wouldnt help me. Never again!!!
I ordered a Front Brake Rotor. BikeBandit shipped a Rear Brake Rotor. When I called, the rep Actually Said, with her lips, "We don't carry a Front Brake Rotor for your machine, so we sent you a Rear Brake Rotor." Huh? Someday I will need that rear rotor, but not...Read more
Bike Bandit - Overcharged for purchase
Bought a chrome brake reservoir cover, for my motorcycle. They charged my acct twice. I also found the same item for $7.99, they charged me over 3 times that amount. I emailed about this, and they sent a reply, which was nothing but BS about why they are far more expensive. They named themselves the right name however, Bike Bandit, fits them to a T.
I ordered a part from their detailed drawing and paid shipping. When I got the part it was not the part I wanted. I called and the sent me a return Emil with information. They want me to pay shipping to return it. The part was only 9.00 shipping was 8.50, and to return...Read more
I ordered a Genuine Innovations Monster Air Chuck kit, which was pictured on their site. They send me a different kit which is nothing like the kit I ordered. I went back & fourth on live chat about a ups return label, and no re stocking fee since it was their mistake....Read more
purchased an oem honda shadow aero front fender from bikebandit.com situations changed I did not need the part. Without ever opening the box return number was gotten and part returned via fed ex at a cost of 85 dollars return shipping. I recieve notification that the...Read more
I didn't like
- Dishonest practices
Life is too short and there are too many other options to deal with Bike Bandit Customer Service. They lie about when your order will ship, they ignore questions and special requests. Example, I had a $400 order that hadn't shipped after 2 weeks. By then I was afraid...Read more
Way to expensive, charge way to much for shipping, Takes 6 to 8 days to arrive at home. Dealer would have been cheaper and faster. They wouldn't match internet prices. Use part shark instead! Why do i need to write 100 words. This is very frustrating I don't want to...Read more
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