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Ordered a replacement Hydrapak bladder and received just fine. Attempted to use and item was clearly defective as tube would not stay connected enough to the bladder to not leak.

Attempted a refund only to be denied since the item is no longer new. I had filled it with water! How else besides filling it with water could I determine it leaked? Also, the packaging was the ridiculously thick plastic that takes heavy-duty scissors to cut through, so I essentially destroyed the packaging to get it open.

Since I didn't save that, the refund was denied. Never order from again.

Monetary Loss: $40.

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BikeBandit.com
San Diego, California, United States #613085
Bike Bandit Verified Representative

Hey Anonymous,

Sorry to hear that you had a bad experience with us. Please email us at community@bikebandit.com explaining the issue and include the order number so that we can look into it to make sure that this never happens to you or any of our other customers in the future. I sincerely apologize for any inconvenience and we value your feedback.

Thanks,

BikeBandit.com

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