Not resolved
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

Received a defective product (a clutch kit) and they would not refund the purchase after I discovered it was defective. That was an expensive purchase and it's not my fault that the parts were defective from the factory.

I can't believe that they are still in business if they treat riders like this on a regular basis. Additionally, their customer service associates are not helpful at all. Don't waste your money with these guys.

From now on, I will only buy products from Cycle Great and Motorcycle Superstore. Those stores have never let me down and have great in-store and online customer service.

I didn't like: Unfair refund policies, Defective products.

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