I ordered a set of tires and brake pads and a spark plug for my Yamaha Zuma 125 over the phone. The tires were fine, but the brakes and plug were for a Zuma 50.

I called and they said they would credit my bank account, and to just go ahead and order the correct parts on line. I did, using their garage system and they sent the wrong parts again.

I still don't have what I need, but what's worse, it has been weeks since my first order and I still don't have my refund. Their computer system is a joke, and causes all sorts of returns and refunds, which seem to take forever.

Monetary Loss: $40.

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