I ordered a set of tires and instead of the Michelin Road 3, they sent me the Power Road 3 for the rear tire. I immediately sent the wrong tire back which they received yesterday morning but I still had not been notified that the replacement tire had shipped.
I chatted with Stephanie (Asst. Manager) and she reported it would still be another two days before the tire will ship.
Something is really wrong when I can get the wrong tire back to them in a timely manner yet they cannot get me a replacement in the same time frame.
Very poor service. I should have spent $3 more for the tire and gotten it from RevZilla.
Monetary Loss: $166.